qatsi (qatsi) wrote,
qatsi
qatsi

Customer Service

Hats off to Nationwide, who had left me a phone message when I got in from work this evening to ask me to ring their "Special Investigations" Department. This sounded a bit concerning, and when I rang them back it turns out they have declined some three-figure transactions on "my" card in Italy this week. Good for them, as they certainly weren't made by me. I did joke to kharin while holidaying in Denmark, "Please wait while your card is carefully skimmed by our operatives" ... seems that may have been a bit too close to the truth. All I have to do it cut my card up (done), and wait for the replacement ...
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